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Browse unique and trusted gift ideas in CAA's Holiday Gift Guide. Give the gift of joy and savings this season!

<br />

<a href="https://www.caasco.com/-/media/caasco/campaigns/merchandise/2024-holiday-gift-guide/2024-Holiday-Gift-Guide-SCO.pdf" target="_blank" class="text-base font-bold decoration-white decoration-[1.5px] outline-none hover:underline focus:underline" style="color: white">Download Accessible PDF</a>

CAA's 2024 Holiday Gift Guide

Explore the vital role of travel insurance—unveiling common misconceptions, from gaps in employee benefits to the value of coverage


Am I Covered? Unravelling Common Travel Insurance Misconceptions

The fox you spotted on your hike may have spent time in an animal rehabilitation facility.

Wild at Heart: Meet the Rehabilitation Heroes Helping Wildlife 

Use our checklist and get your bike road-worthy.

Bike Safety: the ABCs of Safe Cycling

The ABCs of Safe Cycling

Abbey Gardens brings sustainability and natural beauty to the Haliburton community

Going Green: From Gravel Pit to Vibrant Social Hub

CAA outlines what you need to know to protect yourself and your vehicle from theft.

How to Protect Your Vehicle and Outsmart Thieves and Carjackers

A seasonal switch checklist, winter tire myth-busting, how to build a backyard rink, and how CAA prepares for freezing temperatures.


Winter 2024 

Take On Winter

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### Service Check 
The best way to avoid winter breakdowns is to ensure your car is in top shape with a seasonal service check — worn components can become more brittle in freezing temperatures.

### Battery Test
Cold weather puts extra stress on your car battery. Get it checked to ensure it’s operating at full capacity and have it replaced if necessary.

### Roadside Essentials
Pack jumper cables, a shovel and an ice scraper, plus a bag of sand or kitty litter to sprinkle around your tires for traction if they’re spinning on ice or hard-packed snow.

### Winter Tires
The rubber in winter tires is designed to stay flexible in freezing temperatures for better grip and control on icy roads. Check your tire pressure frequently — tires lose about one psi (pound per square inch) for every drop in temperature of five degrees Celsius.

### Emergency Supplies 
In case of a breakdown, keep a safety kit in your trunk along with extra blankets, warm clothes (enough for each passenger), cold-weather windshield cleaner, engine antifreeze and flares. A first aid kit, drinking water and non-perishable snacks are also good to pack. The Safe to Go Emergency Kit, available at CAA Stores and at [shopwithcaa.com](https://shopwithcaa.com), contains a flashlight, blanket, booster cables, hand warmers, candles and more.

CAA's Mobile Battery Service will test, replace and recycle your old car battery from your home. Visit [caasco.com/battery](https://caasco.com/battery) to learn more.

Five Point Checklist for Winter Driving

Take note of these check points for staying safe on the road this season, so you’re ready to go, whatever the weather.

“Protecting motorists on the side of the road and being there for you on a cold winter morning when your car won’t start is about bringing together many people, disciplines, processes and technology,” says Anita Mueller, senior vice-president of club and automotive at CAA Club Group. 

On an average day in winter, CAA South Central Ontario gets approximately 5,000 calls. However, extreme-weather events can cause huge peaks in volume, she notes. “I remember when we received over 32,000 requests for service on a single day!” To tailor responses to specific conditions efficiently, CAA uses a detailed “high call volume” playbook. Dispatchers are at the ready to connect Members in need with tow trucks, and control-tower associates help triage and monitor the highest-risk rescues. 

In the background is a learning and development team alongside analysts to ensure that staff are properly trained and operating safely. Forecasters work with technology teams to predict the demand for assistance and make sure enough resources are available in harsh conditions. Meanwhile, Geo-Temporal Generation 2 (CAA’s proprietary software) leverages historical and real-time roadside data, traffic and weather conditions to anticipate where vehicle breakdowns may occur and help position rescuers accordingly. The team behind Gen 2 is comprised of technology experts and operational staff with real-world emergency experience, including tow truck drivers and 911 dispatchers. 

Every winter brings with it different challenges, and conditions determine how teams respond. Freezing temperatures require plenty of light service vehicles outfitted with battery packs and replacement batteries, while wheel-lift tow trucks are used to winch cars out of snowy ditches in a storm. “Using state-of-the-art technology and optimally refined business operations, we push ourselves to live up to the expectation of keeping Members safe, day in and day out,” says Mueller. “Minutes matter when motorists are stranded on a highway, so everything we do is to ensure efficiency and accuracy in the entire process.”

S'no Problem: How CAA Prepares for Winter Weather

Storm, sleet or snow, CAA is there when you call. Here's how their dedicated staff ensure that help reaches you, no matter the weather.

Here are the most common driving errors, according to Nicola Morris, acting sergeant at the Ontario Provincial Police (OPP) Highway Safety Division, and some tips for avoiding them.

## Tailgaiting 
“People are distracted while they’re driving and get too close to the vehicle in front of them,” says Morris. “They may not be aware of the stopping distance for their vehicle based on the speed that they’re going.” This can result in rear-end collisions. There’s no set following distance to suit all conditions — good judgment is required, and your speed, vehicle, the weather and traffic should all be considered. Rushing can also be a factor for tailgating, according to Morris. “Plan your trip appropriately, so you don’t have to drive unsafely to get [to your destination] on time.”

## Not adjusting speed to suit conditions 
Drivers tend to use the speed limit as their guide. “But if traffic is heavy, if it’s raining, or if the lighting is poor, you have to decrease your speed in response to those road conditions,” she says. If drivers must brake suddenly but haven’t slowed to accommodate slippery roads, they risk a high-speed collision. Often, drivers will opt to drive at the speed of traffic around them, especially if they’re distracted, she points out. “Going with the flow makes the erroneous assumption that everybody is a good driver.”

## Neglecting to check blind spots 
The third common error relates to making lane changes using mirrors and alerts without physically turning to check blind spots. Many drivers become very dependent on their cameras and warning systems, says Morris. Bottom line? “It’s good technology, but it has to be used properly. And we have to remember that we, as drivers, are still responsible for our vehicle and our driving behaviours.”

Three Common Mistakes Even Good Drivers Make

Everyone makes errors behind the wheel — even experienced and conscientious drivers. Here's how to check in on your driving, and do better on the road.

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THIS IS A STORY ABOUT diehard hockey fans from two communities with a shared passion. Years back, Winnipeg and Belleville lost their hockey teams for a spell. But supporters never gave up hope, and today hockey is thriving in both locales. To celebrate the bond the sport has with its country of origin — with help from CAA — some folks were treated to a hockey exchange trip.

## Belleville 
The hockey history of note in Belleville goes back to the 1950s, when the Belleville McFarlands won the 1958 Canadian Senior A Championship. Since then, different teams have represented Belleville, most notably the Belleville Bulls, who played in the Ontario Hockey League for 34 seasons. But when the Bulls moved to Hamilton in 2015, it left a huge void — and created a great opportunity. In 2017, the Belleville Senators — the top farm team (or feeder club) of the National Hockey League’s Ottawa Senators — came to town. 

The main arena at the Quinte Sports Centre was renovated and renamed CAA Arena in 2018. Belleville’s great location and storied hockey legacy made the city an ideal market to grow players and brand allegiance. “The team is such an important part of the community,” says Jae Cheyne, a devoted hockey fan and Senators season ticket holder who recently enjoyed a hockey experience that he and his family won't soon forget. 

In January, Cheyne and his son Brennan, along with Troy Belch and his wife, Kim, were among the winners of the “On the Road with CAA” contest, sending lucky Senators fans to Winnipeg for a game — and the VIP treatment. They met the players, toured the Canada Life Centre and watched the pregame warm-up from the players’ bench. They also received local-attraction passes from Tourism Winnipeg. “Without a doubt, the highlight of our trip was our visit to Canada Life Centre,” Cheyne says. “[It’s] an amazing venue and we really enjoyed the tour and behind-the-scenes access.”

![On the Road - Moose winners](//images.ctfassets.net/8x7sonz8wgp8/3K0fJZueOx1g5lWmzayzjb/46c282fe5a955bbbb06b3ae91eb4738e/MB_Trip_2_1600.jpg)

## Winnipeg 
In 1996, Winnipeg lost its NHL team to Arizona and the Jets took part of the city’s identity with them. To fill the void, a group of local entrepreneurs, including Mark Chipman, purchased the Minnesota Moose of the International Hockey League. They moved the team into the Winnipeg Arena, where they enjoyed high attendance and deep community involvement. 

The move led to the construction of the Canada Life Centre downtown, which, some say, helped spur the NHL’s return in 2011. For many fans, their true allegiance remains with the Moose. “We thought having tickets would move us to the front of the line if the NHL came back, but we also really liked the hockey, and it was a great product and a great atmosphere,” says Brian Baxter, an avid Moose fan. 

In January, Baxter and his wife, Linda, joined Nick Sinclair and his father, Brian, on the second portion of “On the Road with CAA.” Like the travelling Winnipeg contest winners, they got similar VIP treatment as they got to see their beloved Moose play in Belleville and to meet the players. They even took in a Mirvish performance and toured Ripley’s Aquarium in Toronto. “How does one even explain to family and friends what a personal experience this trip provided?” Baxter says. “Occasionally, you get to experience in life something special, and certainly this trip filled that bill.”

CAA South Central Ontario Members can enter the 2024 “On the Road with CAA” contest [here](https://www.caasco.com/campaigns/brand/on-the-road-with-caa).

"On the Road with CAA" will open for entries in Manitoba on December 4, 2024.


Hockey and Canada: An Unbreakable Bond

“On the Road with CAA” contest highlights hockey’s plucky history.

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A seasonal switch checklist, winter tire myth-busting, how to build a backyard rink, and how CAA prepares for freezing temperatures.

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Peek behind the curtain to see how this beloved Disney musical comes to life at The Princess of Wales Theatre.

Backstage Pass: Behind the Scenes at The Lion King

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Venture on a bike path that helps protect the Great Lakes region.


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